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NerdWallet: Coinbase Review 2023: Benefits, Drawbacks, and Comparisons


Where Coinbase shines

Trading platforms. Coinbase users can trade on multiple platforms. The original Coinbase platform is a relatively simple interface that allows users to purchase cryptocurrency with U.S. dollars. Coinbase Advanced Trade has advanced charting functions and allows users to make crypto-to-crypto transactions and place market, limit and stop orders.

Coinbase also has an option called called Coinbase One, which offers no-fee trades and other benefits in exchange for a monthly fee of about $30.

Learn to earn. A novel way to “earn while you learn,” Coinbase provides a series of video classes and exams as a way to educate users about cryptocurrency trading and some of the cryptocurrencies on offer. And, by taking the classes, users can earn a few dollars worth of certain cryptocurrencies.

Quick withdrawals. Coinbase is one of the few crypto exchanges to allow users to withdraw crypto immediately after they purchase it using fiat currency, rather than waiting several days for the payment transaction to clear. This can be a big help for users who want to use cryptocurrency in decentralized apps and other external services.

Where Coinbase falls short

Legal woes. As the largest U.S.-based crypto exchange, Coinbase has been — and will likely continue to be — a focus of regulatory efforts to rein in the industry. In June 2023, Coinbase was hit with a sprawling complaint by the U.S. Securities and Exchange Commission, which accused it of dealing in unregistered securities. The case has implications for the entire U.S. industry, in part because it also names several popular cryptocurrencies as securities.

Fees. Coinbase has a lot of ways you can pay for crypto, and they can carry different fees that are at times hard to understand. While Coinbase discloses fees to users before completing a transaction, they are difficult to look up ahead of time. This can make life difficult for people who are choosing an exchange for the first time and who are sensitive to fees. And overall, some competitors do charge less.

Coinbase is best for:

  • Cryptocurrency traders looking for convenience.

  • Traders who want to easily convert one cryptocurrency to another.

Coinbase at a glance

Minimum trade

$2.

Trading and transaction fees

Varies depending on payment method, cryptocurrency type, transaction size and platform. $2.99 for $200 Bitcoin purchase, or about 1.5%.

Number of cryptocurrencies

More than 200

Crypto-to-crypto trading pairs

More than 400.

Website transparency

Important information, including investment minimums, supported assets and how to close the account, can be easily found on the website.

Storage offering

Customers can use their own crypto wallets, and Coinbase has some insurance against cybercrime.

Staking offering

Rewards on a handful of coins, with rates up to about 10%

Mobile app

Coinbase's highly rated apps have options suited to both beginners and advanced users.

Customer service

Phone, email and chat.

More details about Coinbase's ratings

Minimum trade: 5 out of 5 stars

The minimum amount needed to buy cryptocurrency on Coinbase is $1.99.

Trading and transaction fees: 3.5 out of 5 stars

Coinbase's fee structure is a confusing combination of elements that depend on three factors:

  • Coinbase charges a spread on cryptocurrency sales and purchases. While rates can vary depending on market fluctuations, the company has previously said the fee is about 0.5%. (This fee doesn't apply for orders placed with Advanced Trade.)

  • Coinbase also says it charges fees based on factors “including the selected payment method, the size of the order, and market conditions such as volatility and liquidity.”

  • In addition, Coinbase charges fees to cover the costs of executing transactions on the external blockchain networks that support the cryptocurrencies in which it deals.

Overall, these factors can make Coinbase fees difficult to predict on its main platform. The company says it clearly lays out fees for customers before finalizing a transaction, which it does, but you'll only see it on the screen just before purchasing. As an example, when we purchased $200 of Bitcoin with USD via ACH on October 25, 2023, the total fee came out to $7.67, or 3.84%.

By comparison, Coinbase Advanced Trade’s pricing model is more straightforward, though fees have risen slightly in recent years. It's based on your monthly trading volume and liquidity of the asset at the time of purchase; if immediately available, you're charged a “taker” fee, and if your order needs to wait for a buyer, you are charged a “maker” fee.

Pricing tier

Taker fee

Maker fee

Up to $1K

0.80%

0.60%

$1K to $10K

0.55%

0.35%

$10K - $50K

0.40%

0.25%

$50K - $500K

0.25%

0.15%

$500K - $1M

0.20%

0.10%

$1M - $15M

0.16%

0.07%

$15M - $75M

0.14%

0.05%

$75M - $250M

0.10%

0.02%

$250M+

0.08%

0.00%

Number of cryptocurrencies: 5 out of 5 stars

Coinbase offers more than 200 cryptocurrencies for U.S. customers to trade, a larger number than many other platforms. However, the number of assets available can change regularly as Coinbase adds and delists cryptocurrencies in the fast-changing crypto landscape.

Crypto-to-crypto trading pairs: 5 out of 5 stars

Coinbase offers more than 400 crypto-to-crypto trading pairs.

Security and storage: 3 out of 5 stars

While cryptocurrency exchanges are not protected by the FDIC or the SIPC, Coinbase says it "carries crime insurance that protects a portion of digital assets held across our storage systems against losses from theft, including cybersecurity breaches."

The company notes the insurance covers only losses related to Coinbase cybersecurity or employee theft; breaches to individual Coinbase accounts (say, if your password were compromised) are not covered. The company also has noted in regulatory filings that its insurance coverage limits are below the total value of cryptocurrency it holds for customers (and it does not say how much insurance it carries).

Coinbase also has had to deal with some customer concerns after it said there was a chance that the crypto assets it holds for customers could be subject to bankruptcy proceedings if the company were to have severe financial trouble. Coinbase said that no such situation is imminent, however, and in June of 2022 clarified its user policies to say that retail customers' assets were subject to the same protections institutional investors would have in bankruptcy.

Holding cash on Coinbase is different, as balances are held in U.S. custodial accounts, money market funds or U.S. Treasurys. If your funds are held in U.S. banks, they are insured up to $250,000 per individual by the FDIC.

Coinbase does allow customers to keep digital assets in their own custody, however. One option the company offers is its own Coinbase Wallet, which is set up to help users easily move money off of their exchange and out of the possession of the company.

Staking and rewards: 3.5 out of 5 stars

Potential APY on staked coins tops out at around 10% on Coinbase, and there are six coins that can earn rewards.

Some context on staking and rewards: Staking programs operated by centralized businesses such as exchanges have been under regulatory scrutiny, with some facing allegations that their offerings amount to unregistered securities. In this fast-moving space, a company's outlook can change quickly, so it's possible that an exchange could end its program and unstake your tokens without your approval or knowledge.

Coinbase's staking program was part of the SEC's complaint against the company, so the legal questions over staking on the platform will likely linger as the case moves forward. Coinbase says it disputes the SEC's interpretation of the legality of its offerings. Chief executive Brian Armstrong said in a written statement in June that the company is "proud to represent the industry in court to finally get some clarity around crypto rules."

Mobile app: 4 out of 5 stars

The Coinbase apps for iOS and Android are highly rated by users and include many of the same functions and features as the desktop site. The site has advanced tools for more seasoned traders, but also an interface that provides a range of features for users with a variety of experiences. For beginners, there are simple tools for buying and selling; for more advanced crypto investors, there are options for comparing, tracking and trading digital assets.

Customer support options: 5 out of 5 stars

Coinbase has 24/7 live phone support. It also allows customers to reach out by email or chat.

The platform also has a strong library of educational content, and Coinbase Learn is a creative way to incentivize users to understand what they’re doing.

Is Coinbase right for you?

Coinbase is considered one of the top cryptocurrency exchanges in the U.S. The interface for Coinbase basic service is quick and user-friendly, but it also has a handful of features that might appeal to more seasoned users. That said, the costs of using Coinbase can be difficult to track, especially if you are purchasing cryptocurrency with cash.

How do we review cryptocurrency platforms?

NerdWallet’s comprehensive review process evaluates and ranks platforms and companies that allow U.S. customers to buy and/or sell cryptocurrency. Our aim is to provide an independent assessment of providers to help arm you with information to make sound, informed judgments on which ones will best meet your needs. We adhere to strict guidelines for editorial integrity.

We collect data directly from providers through detailed questionnaires, and conduct first-hand testing and observation through provider demonstrations. The questionnaire answers, combined with demonstrations, interviews of personnel at the providers and our specialists’ hands-on research, fuel our proprietary assessment process that scores each provider’s performance across more than 10 factors. The final output produces star ratings from poor (one star) to excellent (five stars).

For more details about the categories considered when rating brokers and our process, read our full methodology.

Sources


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